Benefits of choosing Sunstone Digital
All support agents bilingual in English & Spanish
Highly motivated staff
Trained to exceed your company’s expectations
Monitored for productivity
Connect with your dedicated Account Manager online to learn the ins and outs of your business. We learn about your offerings and specific needs.
Highly skilled and experienced support agents hand picked to fulfill your business’ needs. Agents are trained and fully immersed into your company’s culture, products, services, and communication style.
Implementing what we learn. Your dedicated Account Manager ensures a seamless experience for your customers. They would never know the difference!
We continually provide you with detailed analytics reports, logs, audits, and notifications. We constantly monitor agents productivity to increase customer satisfaction.
Delivering outstanding customer experiences every time.
Feel the impact of a self-sufficient support team. Your team is specifically trained to provide exceptional experiences every time. Providing support via inbound calls, texts, live chats, emails and more.
A team of experts in your software.
Your customers deserve 24/7 technical support from agents who know your technology inside and out.
Give yourself the gift of time by outsourcing mundane tasks. We have you covered from Content Writers, Data Entry Assistants, to Virtual Personal Assistants.
We work around the clock to get your team built in as little as 24 hours
We cover all, Part Time, Full Time, 24 Hour support
What ever your needs, we got you covered
Teams of 1 to infinity – You will be connected with your own dedicated Account Manager to share all your requirements.
Back up coverage – Additional support agents trained for back up coverage in case of emergencies or vacations.